I've recently been reading/watching some videos and writings by Robin Diangelo on systemic racism - here's a great starting point: https://www.youtube.com/watch?v=h7mzj0cVL0Q. She also wrote the book "White Fragility".
Thinking about that, I'm just wondering how different it would be if one of those people who mistook the employee for the CEO instead turned to the CEO and said "I'm sorry, please excuse me for the instance of racism I just perpetrated against you, I promise it won't happen again." I realize how outlandish that may sound writing that out, but I'd propose that the fact that it does sound outlandish is the main problem. Everyone in the US was raised in an environment that inculcated certain racial ideas, subconsciously or not. We can't address them if we're so embarrassed by their existence as to pretend they don't exist.
Even within her book she claims that no amount of training will solve the issue, it seems that "White Fragility" is just another way for White people to tamp down the anxiety of race relations in the United States, rather than take any meaningful action towards changing it.
If your goal is to truly understand the Black american experience, it's best to start with actual Black authors. The House That Race Built by Wahneema Lubiano is a great set of essays about race and class structures.
Further explanation:
https://newdiscourses.com/2020/06/intellectual-fraud-robin-d...
https://www.theatlantic.com/ideas/archive/2018/12/why-third-...
https://www.wsj.com/articles/jonathan-haidt-on-the-cultural-...
https://unherd.com/2020/01/modern-politics-is-christianity-w...
"In Defense of the Status Quo"
"White Silence is NOT Violence"
"A Principled Statement of Opposition to Critical Race Theory"
"Eight Big Reasons Critical Race Theory is Terrible for Dealing with Racism"
Further investigation shows the site owner, James Lindsay makes his entire living being an activist against gender studies and critical race theory. There's an extraordinary amount of resources dedicated to pushing back against the Robin Diangelo. Having heard her speak and having read at least a bit of her book, most of it is showing white people that all the things that we've tried over the past 10, 20 years are clearly not working. There's little improvement in inclusiveness in traditional white/male dominated cultures, such as the engineering teams at FAANGs for instance. Its insisting that you do something actually about it rather than patting yourself on the back for doing what you think is the right things. It takes a great amount of twisting about to ignore the main points, and all of the writers you linked have done so.
What you call the "dogma" of dealing with a racist culture I call people lived experience. Its heartbreaking to me how very conservative-minded and flat out defensive on issues of inclusion and race the HN community has been when the subject of race is allowed to be a thread.
As far as I'm aware, the majority population in any country, irrespective of skin color is intolerant to various degrees toward minorities, ranging from genocide and internment camps to harassment and minor discrimination.
The US is certainly not leader of the pack, but not exactly terrible either, when one looks at the constant amount of outrage. It seems to me that a group of people in the US concerned about the topic of race in their country is projecting its distorted view of things on the planet and has furthermore chosen an approach which is doomed to fail. Good luck with that, but maybe this time the US could try to not also damage the rest of the world in the process of fighting a war on abstract nouns.
Edit:
Someone in a nuked comment said "Why on earth does one have to make a broad comparison of cultures to rank badness at racism before dealing with this instance? And are you saying 'inclusion' is quantitative or something? "
Because by doing this comparison one can check if the problem of bias is universal (yep) and ingrained (yep), therefore suggesting that focusing on black vs. white in the US is counterproductive. Instead we should do research into individual and systemic biases and see how those could be kept under control.
Punishing individuals is hilariously bad. In fact there's a direct parallel between this and safety engineering, where clueless organizations will punish an employee which made a mistake while they continue to lumber from incident to incident.
Its literally just talking about the US here. There's no projection elsewhere - this isn't just "minority rights", this is attempting to break away from a culture of systematic oppression that half the country up until last month didn't believe was a thing!
The US is an immigration society where many white people from countries which weren't involved in US slavery and now they're all painted with the same brush. It's not reasonable for someone from say Russia to be attacked for the deeds of American slave drivers hundreds of years ago. And as far as I know white immigrants were strongly discriminated against in the US in the past two centuries.