What a strange statement. "We support their right to criticize their working conditions, only actually we don't at all"
Amazon has spent billions trying to replace the human component of its distribution. It would utterly fall apart if warehouse workers stop working. What's wrong with letting them share in the wealth, giving them masks and gloves, and reducing the throughput a little bit so that people don't have to work in close proximity to each other?
This doublespeak bullshit from Amazon is a pretty glaring symptom of a larger problem, perhaps (if I may editorialize) Bezos's resentment that he has to employ warehouse workers at all.
When all of this is said and done, I think Amazon is going to make ungodly sums of money and everyone will hate Jeff Bezos for how he treats the little guys.