- Safety precautions at no cost to workers — PPE (at minimum hand sanitizer, disinfectant wipes/sprays and soap).
- Hazard pay — an extra $5 per order and defaulting the in-app tip amount to at least 10% of the order total.
- An extension and expansion of pay for workers impacted by COVID-19 — anyone who has a doctor’s note for either a preexisting condition that’s a known risk factor or requiring a self-quarantine.
- The deadline to qualify for these benefits must be extended beyond April 8th.
I think our tipping culture is okay but I’d like us to move to calling them delivery fees so we can keep the idea of the tip as a pure bonus between me and those serving me.
I don’t like feeling like I am required to tip but I like tipping. Especially when not expected but socially accepted.
The computer system notifies drivers when they are delivering a first-time order for a specific address or phone number. This is intended for security purposes (you are supposed to always call when outside for a new order to ensure it's not a robbery or scam). But for myself and other drivers, the main function of the "first time delivery" notification was to let us know this person would not be tipping. Anecdotal evidence purely, but first-timers would almost never tip, and then would always tip every time after. I imagine because they saw the notice on the box.
I do wish it were as you described. Because of the wage laws in Florida when I was in college, a delivery at the edge of our radius that didn't tip basically cost me money. I was never compensated for gas or mileage, and tipped workers are allowed to be paid a separate minimum wage. If I remember correctly it was about $3/hour when I was working? I was lucky enough to deliver for a store that had coverage in a very rich neighborhood though and I'd say on average I made way above what the average pizza driver did. Jobs are weird.