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Tell HN: Brother printers now locking out non-OEM paraphernalia

submitted by b112+(OP) on 2022-06-24 11:17:31 | 500 points 294 comments
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I recently bought a Brother colour laser printer, with the understanding that OEM toner was not chip-locked.

Wanting to update the firmware, and being on Linux, I started to look at ways to do it manually.

After finding a few guides to do so manually:

https://wiki.archlinux.org/title/CUPS/Printer-specific_probl... https://www.earth.li/~noodles/blog/2015/11/updating-hl3040cn...

I decided to poll my printer. I then noticed an OSS/python project to just handle it via a package. However, I noticed this issue:

https://github.com/sedrubal/brother_printer_fwupd/issues/9

Startled, I Googled... and the printer listed is an inkjet. For a second I was relieved, but then started to search for other issues, and found this:

https://www.reddit.com/r/printers/comments/s9b2eg/brother_mf...

Not only is the above, post-sale firwmware update a change of what I understood to be Brother's historical policy, the method is beyond evil.

Brother seems to be apparently accepting the ink, but then purposefully making the print quality poorer.

I literally cannot think of something, product wise, more evil. It's one thing to say "We refuse to use 3rd party toner", and another to accept the toner, and then just purposefully print like garbage.

I was a happy HP customer for years, and only switched to Brother (which, by all accounts, is a much smaller / less renowned company) for the sole reason to not be vendor locked.

I will likely return this printer, but thought HN should know what Brother seems to be up to.


NOTE: showing posts with links only show all posts
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27. virapt+F6[view] [source] [discussion] 2022-06-24 12:07:40
>>qwerty+I5
A lot of office equipment stores do that. For example in Australia Officeworks does that. You can even upload your bigger documents and drop in to pick up the ready result. https://www.officeworks.com.au/print-copy/info/pcc-print-and...
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43. leland+e8[view] [source] [discussion] 2022-06-24 12:17:41
>>ztrlp+q5
There's an XKCD for that: https://xkcd.com/416/

Also, actual example of a smart TV connecting to an unprotected WiFI: https://web.archive.org/web/20210912135232/https://forum.dev...

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91. antihe+3d[view] [source] [discussion] 2022-06-24 12:47:20
>>carpen+Z3
I just bought the cheapest HP laser printer so I can print tickets, shipping labels, etc. Toner lasts about a year with my usage? Never had to install any crappy software because it's AirPlay. Pretty happy with it.

I purchased it in August 2021 and the demo toner it came with ran out this week.

https://www.amazon.co.uk/gp/product/B079Z44VZ7

Toner is like £40 which works out at like £3.30 a month

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108. johnat+df[view] [source] [discussion] 2022-06-24 12:59:26
>>Giorgi+Q6
Don't they get you by making you change the proprietary sponge/ink pad though?

Oh and it's not user serviceable.

https://epson.ca/Support/wa00369

114. ohuhu+Gf[view] [source] 2022-06-24 13:01:46
>>b112+(OP)
https://www.mimeo.com/blog/destroying-office-printer/
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135. 300bps+Fh[view] [source] [discussion] 2022-06-24 13:13:02
>>pid-1+Mb
I'm in my late 40s and I remember the joy of printing out banners with Print Shop on a Commodore 64 using a dot matrix printer. It was fantastic but it's been pretty downhill since there. Video to show what I mean:

https://youtu.be/BIltpheSZPs

In the modern era, I've just bought a cheap Brother black and white laser printer and called it a day. The toner lasts F-O-R-E-V-E-R.

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143. meragr+Hi[view] [source] [discussion] 2022-06-24 13:18:13
>>alias_+u5
I take it you have not heard about the waste ink pad counter? Once that is up, you either have to buy a new printer or take it to a service center.

https://epson.com/Support/wa00369

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148. meragr+pj[view] [source] [discussion] 2022-06-24 13:20:49
>>radioj+i3
They don't let you change the waste ink pads. Once that counter is up, either into the trash or to a service center.

https://epson.com/Support/wa00369

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166. car_an+xm[view] [source] [discussion] 2022-06-24 13:32:43
>>ztrlp+q5
They already add hidden tracking dots to documents: https://en.wikipedia.org/wiki/Machine_Identification_Code

I don't know how this is legal without informing the user. But that's the case with a lot of censorship/surveillance technology - they not only want to keep surveil/censor, they want to do so while keeping users in the dark about it.

179. intsun+hs[view] [source] 2022-06-24 13:58:32
>>b112+(OP)
Wow, if this comment is to be believed, the quality of Brother printers has seriously gone downhill:

https://www.reddit.com/r/printers/comments/s9b2eg/brother_mf...

Incredible.

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196. s0l1ds+8z[view] [source] [discussion] 2022-06-24 14:21:29
>>blitz_+Gv
Inequality is getting worse and worse across the west:

https://equalitytrust.org.uk/scale-economic-inequality-uk

Businesses are choosing to use their profits to perform stock buybacks instead of innovating or improving standards for their workers:

https://hbr.org/2020/01/why-stock-buybacks-are-dangerous-for...

Meanwhile the cost of living is going through the roof:

https://commonslibrary.parliament.uk/research-briefings/cbp-...

And pay is not catching up, further aggravated by inflation:

https://www.statista.com/statistics/1272447/uk-wage-growth-v...

In the UK we also have a 54% increase in the residential cost of energy (within the context of extreme profiteering from energy manufacturers):

https://edition.cnn.com/2022/02/03/business/energy-prices-uk...

And 9.1% inflation:

https://www.msn.com/en-in/news/other/uk-inflation-rate-hits-...

This is true across the world. I'm not sure what your life is like, but it sure as hell doesn't match the lived experience of many.

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210. yjftsj+xN[view] [source] [discussion] 2022-06-24 15:01:00
>>myself+Qy
> I was just looking at a new printer

There's a discussion upthread about some epson models being mostly alright (with caveats; read the whole thread): https://news.ycombinator.com/item?id=31860555

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239. timric+6j1[view] [source] [discussion] 2022-06-24 16:34:44
>>ajsnig+S2
> Except HP of course

Well, just as another data point... I've been using a HP LaserJet Pro M402dne for the last two years, and it's solid. I should point out it's not colour, and Ethernet (not wifi). Also prints fine from Apple and Android devices in the family through the network.

Before that, I struggled along with inkjets before finally giving up. I remember having an urgent document to print in mono, had a new black XL cartridge installed, and it refused to print until I went out and got some yellow too. So for a while, I've been telling anyone prepared to listen that inkjets are a scam.

Anyhow, the LaserJet came with a starter toner cartridge. I also got a 9000 page XL toner cartridge around the same time. Two years later, I'm still on the starter toner cartridge. For an intermittent user, it's really great. Inkjets have often dried up on me if there's significant time between prints.

Looking at sites such as this, the model that I use also works with compatible toner cartridges : https://www.tonergiant.co.uk/model/HP-LaserJet-Pro-M402dne-t...

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245. davone+ut1[view] [source] [discussion] 2022-06-24 17:06:53
>>_James+Tq
I'd argue there is one, and it's been around a surprisingly long time: Internet Printing Protocol.

<insert XKCD reference here>

I've had to dig into this a fair bit at work, and it's rather amazing. Certainly not perfect, but basically printers which are certified for IPP Everywhere (Mopria for Android, Airprint for Apple) are required to have built-in format support for a set of given formats. For example, Mopria certification requires PCLm (a backwards-compatible subset of PDF, designed for streaming), PWG Raster and PDF. IPP Everywhere mandates PWG Raster, JPEG and PDF. Of course Apple being Apple, they have their own Raster format (urf). The printers can support more (and typically do), but they have to include the base. Also the formats (and capabilities) the printers support can be queried via standard IPP. (*)

That sounds complex, but it means that as long as the printer supports any of those standards, you have a good chance of printing to it). I've printed to some pretty strange, limited printers via IPP, and had surprisingly good luck doing so (mostly via raster-urf).

Apparently in Linux CUPS is going this way completely, and has recently added built-in on-the-fly conversion. So CUPS will query the printer, and then send documents in whatever format the printer supports. If it's an AirPrint certified printer, then it'll send raster-urf; if it's IPP Everywhere it might send PWG-Raster or PDF.

Certainly not perfect (as my testing has shown), but it's a heck of a lot better than what we had before. And I've heard that they now have a standard for 3D printing (3MF*) aiming to replace STL. Apparently developed with the Linux Foundation. I have no personal experience with it, but with the complexity of 3D printing, I'd not be surprised if it's still immature.

(*) https://openprinting.github.io/driverless/01-standards-and-t... (**) https://www.pwg.org/3d/

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251. petra+rH1[view] [source] [discussion] 2022-06-24 17:58:39
>>nicobu+qg
A chinese company recently began manufacturing inkjet printheads.

https://www.keypointintelligence.com/news/editors-desk/2018/....

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259. yencab+dc2[view] [source] [discussion] 2022-06-24 20:05:19
>>qwerty+I5
... and store copies of your private files on their hard drives for up to years. No thanks.

https://www.youtube.com/watch?v=iC38D5am7go

273. jgerri+4T2[view] [source] 2022-06-25 00:29:17
>>b112+(OP)
Yes, we all rage about this. K-cups, razors. Wait for the next decade: e-vehicle chargers, rocket booster packs (must be approved mixtures!). It never ends, not for this generation, or the next.

So, just picking an open publishing article:

Playing Super Mario 64 increases hippocampal grey matter in older adults

https://journals.plos.org/plosone/article?id=10.1371/journal...

Unfortunately, I don't have the strength, and I just want a different way.

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280. anjc+8E3[view] [source] [discussion] 2022-06-25 10:43:41
>>pdimit+Dh1
Copy pasting instructions from some random site (https://printerthinker.com/brother-hl-2130/):

" If your Brother HL-2130 does not reset properly after putting in a new cartridge, and is still showing a 'toner low' or 'toner empty' message, it is possible to manually reset the printer:

Ensure the printer is turned off.

Open the printer front cover.

Hold the Go button while turning the printer on.

When the Toner, Drum, and Error LEDs are on and the Ready LED is off, release the GO button. All of the LEDs will turn off.

Press the Go button two (2) times. The Toner, Drum, and Error LEDs will turn on.

Press the Go button six (6) times.

The Error LED should now be flashing, close the front cover. "

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289. smsm42+iF7[view] [source] [discussion] 2022-06-27 01:11:07
>>akagus+zx
I think current proper title for RMS - at least among Properly Thinking People - is "misogynist, ableist, and transphobic" [1]. I haven't heard many people calling him a "moron" though. Extreme idealist with some weird ideas - maybe, but a "moron" - I don't think so, especially as his predictions keep coming true. I'm not sure whether his recipes are the solution, but at least it can be obvious he can see the problem.

[1] https://rms-open-letter.github.io/

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