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[return to "Microsoft's Copilot chatbot is running into problems"]
1. _fat_s+5l[view] [source] 2026-02-04 17:40:23
>>fortra+(OP)
The biggest issue I see is Microsoft's entire mentality around AI adoption that focuses more on "getting the numbers up" then actually delivering a product people want to use.

Most of the announcements I hear about Copilot, it's always how they've integrated it into some other piece of software or cut a deal with yet another vendor to add it to that vendors product offering. On the surface there's nothing wrong with doing that but that just seems to be the ONLY thing Microsoft is focused on.

Worse yet, most of these integrations seem like a exercise in ticking boxes rather than actually thinking through how integrating Copilot into a product will actually improve user experience. A great example was someone mentioned that Copilot was now integrated into the terminal app but beyond an icon + a chat window, there is zero integration.

Overall, MS just reeks of an organization that is cares more about numbers on a dashboard and pretty reports than they are on what users are actually experiencing.

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2. heisen+Pt1[view] [source] 2026-02-04 23:12:14
>>_fat_s+5l
I have Copilot buttons sprinkled everywhere on my work computer, and every time I have tried to use them I get something saying "Oh, I can't do that". It's truly baffling.

Copilot button on my email inbox? I try "Find me emails about suchandsuch", and get the response "I don’t have direct access to your email account. If you’re using Outlook (desktop, web, or mobile), here are quick ways to find all emails related to...". Great, so it doesn't even know what program it's runnning in, let alone having any ability to do stuff in there! Sigh.

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3. tartor+Ob2[view] [source] 2026-02-05 05:24:12
>>heisen+Pt1
I'm baffled by this as well, Microsoft seems to have lost the plot almost completely.
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