zlacker

[return to "Microsoft's Copilot chatbot is running into problems"]
1. _fat_s+5l[view] [source] 2026-02-04 17:40:23
>>fortra+(OP)
The biggest issue I see is Microsoft's entire mentality around AI adoption that focuses more on "getting the numbers up" then actually delivering a product people want to use.

Most of the announcements I hear about Copilot, it's always how they've integrated it into some other piece of software or cut a deal with yet another vendor to add it to that vendors product offering. On the surface there's nothing wrong with doing that but that just seems to be the ONLY thing Microsoft is focused on.

Worse yet, most of these integrations seem like a exercise in ticking boxes rather than actually thinking through how integrating Copilot into a product will actually improve user experience. A great example was someone mentioned that Copilot was now integrated into the terminal app but beyond an icon + a chat window, there is zero integration.

Overall, MS just reeks of an organization that is cares more about numbers on a dashboard and pretty reports than they are on what users are actually experiencing.

◧◩
2. ChuckM+Qt1[view] [source] 2026-02-04 23:12:17
>>_fat_s+5l
I expect this is the crux of the problem.

There aren't any "AI" products that have enough value.

Compare to their Office suite, which had 100 - 150 engineers working on it, every business paid big $$ for every employee using it, and once they shipped install media their ongoing costs were the employees. With a 1,000,000:1 ratio of users to developers and an operating expense (OpEx) of engineers/offices/management. That works as a business.

But with "AI", not only is it not a product in itself, it's a feature to a product, but it has OpEx and CapEx costs that dominate the balance sheet based on their public disclosures. Worse, as a feature, it demonstrably harms business with its hallucinations.

In a normal world, at this point companies would say, "hmm, well we thought it could be amazing but it just doesn't work as a product or a feature of a product because we can't sell it for enough money to both cover its operation, and its development, and the capital expenditures we need to make every time someone signs up. So a normal C staff would make some post about "too early" or whatever and shelve it. But we don't live in a normal world, so companies are literally burning the cash they need to survive the future in a vain hope that somehow, somewhere, a real product will emerge.

◧◩◪
3. anthon+mv1[view] [source] 2026-02-04 23:21:04
>>ChuckM+Qt1
Your premise that the leaders of every single one of the top 10 biggest and most profitable companies in human history are all preposterously wrong about a new technology in their existing industry is hard to believe.

AI is literally the fastest growing and most widely used/deployed technologies ever.

◧◩◪◨
4. ChuckM+Jx1[view] [source] 2026-02-04 23:36:11
>>anthon+mv1
Yup, I've been here before. Back in 1995 we called it "The Internet." :-) Not to be snarky here, as we know the Internet has, in fact, revolutionized a lot of things and generated a lot of wealth. But in 1995, it was "a trillion dollar market" where none of the underlying infrastructure could really take advantage of it. AI is like that today, a pretty amazing technology that at some point will probably revolutionize a lot of things we do, but the hype level is as far over its utility as the Internet hype was in 1995. My advice to anyone going through this for the first time is to diversify now if you can. I didn't in 1995 and that did not work out well for me.
◧◩◪◨⬒
5. safety+g32[view] [source] 2026-02-05 03:49:42
>>ChuckM+Jx1
The comparison to the dotcom bubble isn't without merit. As a technology in terms of its applications though I think the best one to compare the LLM with is the mouse. It was absolutely a revolution in terms of how we interact with computers. You could do many tasks much faster with a GUI. Nearly all software was redesigned around it. The story around a "conversational interface" enabled by an LLM is similar. You can literally see the agent go off and run 10 grep commands or whatever in seconds, that you would have had to look up.

The mouse didn't become some huge profit center and the economy didn't realign around mouse manufacturers. People sure made a lot of money off it indirectly though. The profits accrued from sales of software that supported it well and delivered productivity improvements. Some of the companies who wrote that software also manufactured mice, some didn't.

I think it'll be the same now. It's far from clear that developing and hosting LLMs will be a great business. They'll transform computing anyway. The actual profits will accrue to whoever delivers software which integrates them in a way that delivers more productivity. On some level I feel like it's already happening, Gemini's well integrated into Google Drive, changes how I use it, and saves me time. ChatGPT is just a thing off on the side that I chat randomly with about my hangover. Github Copilot claims it's going to deliver productivity and sometimes kinda does but man it often sucks. Easy to infer from this info who my money will end up going to in the long run.

On diversification, I think anyone who's not a professional investor should steer away from picking individual stocks and already be diversified... I wouldn't advise anyone to get out of the market or to try and time the market. But a correction will come eventually and being invested in very broad index funds smooths out these bumps. To those of us who invest in the whole market, it's notable that a few big AI/tech companies have become a far larger share of the indices than they used to be, and a fairly sure bet that one day, they won't be anymore.

[go to top]