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[return to "Lessons learned shipping 500 units of my first hardware product"]
1. ggm+Q48[view] [source] 2026-02-04 01:01:41
>>sberen+(OP)
This is the second article about hardware supply from China I've read and it reads very much the same, albiet in a different niche (the other one was about SBC construction) -Anything you don't specify will be done least cost, and there is no amount of "least" which cannot be chased in manufacture.

The other one noted if you don't specify the density of plastic for bags, or paper for bags and packing, you get clingfilm thinner than you thought existed, and paper which is almost tissue in its weakness. You don't even get boxes to put the boxes in, if you don't specify boxes to be delivered in boxes. So now wrapping a pallet becomes a nightmare if they don't stack. And if you don't specify how many to stack, and how to pad the stack, they won't do unit height stacking if it costs labour time. Your risk.

Some of this like the casting mistake, or the knob thing, could happen anywhere and you have to be close to final manufacture spec to find out e.g. the metal coating impinges on the knob at the free space you specified, because your test rig didn't have powder coating. Or, that a design feature you need like the light entry holes, is used by the casting engineer as pour points because it looked like you'd specified mould pour points not functional holes.

But other things like "yea, you didn't spec how long to make the tails so we cut the tails as close as we could" is just the cheapening above: if you don't SAY its a 10cm tail for the connector, it will be 2cm, if saving 8cm of cable saves money for them.

I've read some stuff which says the cost of 5 SBC boards with pre-applied SMD is now so low, you might as well order 5 so you get at least 1 which works. That means they will wind up working out your tolerance for failure, and produce goods to meet that: if 1 in 5 is viable, thats what they'll target.

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2. moribv+jN9[view] [source] 2026-02-04 14:54:17
>>ggm+Q48
This is generally true, volume and low cost situations exacerbate it, but it’s not limited to Chinese manufacturing. You see it everywhere. As a completely unrelated example: home remodeling. The guy I contracted did wonderful work and charged a completely fair price, but there were many parts that I hand waved at “he knows best” “he’ll pick the most sensible approach that matches the quality of the rest of project”. Wrong. Cheapest, fastest thing, using materials on hand if possible every time. The economics are obvious and it doesn’t matter to him insofar as I acquiesce or don’t notice. Why should it be any different for low cost mass manufacturing?
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3. HeyLau+cBa[view] [source] 2026-02-04 18:29:39
>>moribv+jN9
"It's not cheap, it's Builder Grade."
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