They want to restart it? They want to go to the screen where you can switch users or sign out?
Do they think it's just a fancier way of saying delete?
https://www.lifewire.com/thmb/hzx6btMYEqZJfSAL3WVxXuW3-jw=/1...
Doing anything other than a reboot started with protected mode MS-Windows 3.1 IIRC (then marketed as "386 enhanced mode").