zlacker

[return to "Lessons learned shipping 500 units of my first hardware product"]
1. ggm+Q48[view] [source] 2026-02-04 01:01:41
>>sberen+(OP)
This is the second article about hardware supply from China I've read and it reads very much the same, albiet in a different niche (the other one was about SBC construction) -Anything you don't specify will be done least cost, and there is no amount of "least" which cannot be chased in manufacture.

The other one noted if you don't specify the density of plastic for bags, or paper for bags and packing, you get clingfilm thinner than you thought existed, and paper which is almost tissue in its weakness. You don't even get boxes to put the boxes in, if you don't specify boxes to be delivered in boxes. So now wrapping a pallet becomes a nightmare if they don't stack. And if you don't specify how many to stack, and how to pad the stack, they won't do unit height stacking if it costs labour time. Your risk.

Some of this like the casting mistake, or the knob thing, could happen anywhere and you have to be close to final manufacture spec to find out e.g. the metal coating impinges on the knob at the free space you specified, because your test rig didn't have powder coating. Or, that a design feature you need like the light entry holes, is used by the casting engineer as pour points because it looked like you'd specified mould pour points not functional holes.

But other things like "yea, you didn't spec how long to make the tails so we cut the tails as close as we could" is just the cheapening above: if you don't SAY its a 10cm tail for the connector, it will be 2cm, if saving 8cm of cable saves money for them.

I've read some stuff which says the cost of 5 SBC boards with pre-applied SMD is now so low, you might as well order 5 so you get at least 1 which works. That means they will wind up working out your tolerance for failure, and produce goods to meet that: if 1 in 5 is viable, thats what they'll target.

◧◩
2. jasonk+kG8[view] [source] 2026-02-04 06:34:06
>>ggm+Q48
That's the thing that drives me nuts about buying stuff manufactured in China.

They'll make this amazing Remote Control Car, with good suspension, a battery that lasts half an hour, plenty of power, and just all around amazing. But then it'll break after a day because somebody saved 1/20th of a penny by speccing this impossibly thin wire the thickness of a human hair to hook that powerful battery to the powerful motor and inside the remote.

They could have used actual wire-sized wire and had the most amazing product ever, for roughly zero more cost. (Possibly less, since surely it must cost _more_ to manufacture and solder micron-diameter wiring). It just makes no sense.

◧◩◪
3. detour+ys9[view] [source] 2026-02-04 12:52:44
>>jasonk+kG8
I felt the same thing with GE home appliances. They would last forever if someone didn’t choose to make some little plastic thing so cheap.
[go to top]