Outside of HN I see zero complaints. And the situation has been going on for a while. I might not like it, but it seems perfectly fine for their brand as far as I can tell.
Is it enough of a damaged brand to hurt their profits as of now? Clearly not. But cracks are forming. Apple’s brand isn’t damaged when they’re seen as bad, but when they’re seen as the same as everyone else.
What do they say? I'm genuinely curious.
Because e.g. I don't have the slightest idea what percentage Microsoft takes on Xbox games, nor would it ever occur to me to complain about it. I know there's a business model there, but it's not something I think about. And I feel like that's the way people outside of tech feel about whatever percentage Apple takes out of its App Store. But what am I missing?
No, it’s not. I have just told you it’s not. Which is anecdotal, but also true. Do you not frequent other websites with nerds other than HN?
> I have plenty of friends who are not on HN and I haven’t heard anyone ever complain about these things.
Is your personal experience the only valid one? Are your friends the epitome of diversity of opinions? I don’t have any friends who are white supremacists, does that mean white supremacists don’t exist? Because I’m pretty sure they do, even in my country. All of us live in bubbles to an extent, you have simply bumped into another boundary of yours.
Do a web search for Apple Wallet F1. Do you think all those people are on HN? They’re certainly complaining outside of it.