It completely blew me away and I felt suddenly so betrayed. I was paying $200/mo to fully utilize a service they offered and then without warning I apparently did something wrong and had no recourse. No one to ask, no one to talk to.
My advice is to be extremely wary of Anthropic. They paint themselves as the underdog/good guys, but they are just as faceless as the rest of them.
Oh, and have a backup workflow. Find / test / use other LLMs and providers. Don't become dependent on a single provider.