It was a bit of a crushing moment because inside my head I was thinking, "I know and love this guy's work. Surely if I just engage him at his level without being a jackass, we can add some levity to the comments section." My instinct was that maybe he really was just a jackass and I should label him as such in my brain and move on.
But then my cat got sick last year and went from being a cuddly little guy to an absolute viscious bastard right up to the day he died. It was crushing. One day I realized it felt similar to my experience with Scott. I wondered if maybe Scott was just suffering really badly, too. I have no idea what the truth of the matter is, and I don't think that people who suffer have a free pass for their behaviour. But I think I want to hold on to this optimism.