zlacker

>>xpe+(OP)
> 80-90% of what users think are bugs are either misunderstandings, environmental problems, or configuration errors by the users themselves.

Who does this project actually serve? The "users", or someone else?

If I'm getting overwhelmed with hundreds of issues per week about some confusion around installation or use, I think those issues are completely justified. Something should probably be fixed if the happy path is this obscure. Pushing this reality into another bucket is not the solution for me.

>>bob102+gK
Let's not forget there are actual people behind open source projects. I think it is extremely rude to say those people should SERVE the users of their open source projects for free. The project "serve" the needs of the maintainers. If you as a user don't like something, that is entirely YOUR problem. Feel free to fork it and fix the bugs you think are worthy fixing.