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[return to "Why users cannot create Issues directly"]
1. zzzeek+Zn1[view] [source] 2026-01-02 15:25:12
>>xpe+(OP)
Yes this is the identical pattern we strive for at SQLAlchemy.

However github has no option to close issues to contributors only.

These folks do what we do, they have an issue template called "do not use this". big whoop. People blow through those all day so we're clicking on "convert to discussion" all day.

Github please add this feature!

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2. jamiet+PC1[view] [source] 2026-01-02 16:42:22
>>zzzeek+Zn1
We (Renovate) have an issue template (for maintainers/Triage-rights only) which has a label on it

Then GitHub Actions runs on new Issues and any that have that label get auto-closed

The idea is that folks with Triage+ can remove that label when creating an Issue, but not external contributors - might be worth giving that a go?

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3. zzzeek+592[view] [source] 2026-01-02 19:44:43
>>jamiet+PC1
my fear is people are going to post issue reports, sometimes good ones that we need to act upon, they get autoclosed, and the submitter either never bothers to re-post or they are so annoyed that they don't re-post.

it would be way better if there was only one way for them to get their content in, in the first place

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4. jamiet+qi2[view] [source] 2026-01-02 20:45:27
>>zzzeek+592
In our case, we've fortunately not found that's happened - we do end up looking at Issues that are closed in this way, and the majority of cases it's someone who's raised a Discussion and want to bypass the triage so create a new Issue from their comment

(I'm thinking of getting some data and words together to look at how this has helped us over the last ~18 months)

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