It's all a matter of perspective. I'm sure to some executive somewhere, the person/s who approved all of this is seen as heroes, as they shaved of 0.7% or whatever from the costs of the development, and therefore made shareholders more money.
Until there are laws in place that makes people actually responsible for creating these situations, it'll continue, as for a company, profits goes above all.
Remember that ISPs often have people who come to your home to hook stuff up.
> Remember that ISPs often have people who come to your home to hook stuff up.
I can't recall a single time a technician wasn't required to come to my flat/house to install a new router. I'm based in Spain, maybe it's different elsewhere, but I think it's pretty much a requirement, you can't setup the WAN endpoint or ISP router yourself.