I truly believe they're really going to make resilience their #1 priority now, and acknowledging the release process errors that they didn't acknowledge for a while (according to other HN comments) is the first step towards this.
HugOps. Although bad for reputation, I think these incidents will help them shape (and prioritize!) resilience efforts more than ever.
At the same time, I can't think of a company more transparent than CloudFlare when it comes to these kind of things. I also understand the urgency behind this change: CloudFlare acted (too) fast to mitigate the React vulnerability and this is the result.
Say what you want, but I'd prefer to trust CloudFlare who admits and act upon their fuckups, rather than trying to cover them up or downplaying them like some other major cloud providers.
@eastdakota: ignore the negative comments here, transparency is a very good strategy and this article shows a good plan to avoid further problems
You can be angry - but that doesn't help anyone. They fucked up, yes, they admitted it and they provided plans on how to address that.
I don't think they do these things on purpose. Of course given their good market penetration they end up disrupting a lot of customers - and they should focus on slow rollouts - but I also believe that in a DDOS protection system (or WAF) you don't want or have the luxury to wait for days until your rule is applied.
(and also, rolling your own version of WAF is probably not the right answer if you need better uptime. It's exceedingly unlikely a medical devices company will beat CF at this game.)