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[return to "Cloudflare outage on December 5, 2025"]
1. flamin+q3[view] [source] 2025-12-05 15:49:27
>>meetpa+(OP)
What's the culture like at Cloudflare re: ops/deployment safety?

They saw errors related to a deployment, and because it was related to a security issue instead of rolling it back they decided to make another deployment with global blast radius instead?

Not only did they fail to apply the deployment safety 101 lesson of "when in doubt, roll back" but they also failed to assess the risk related to the same deployment system that caused their 11/18 outage.

Pure speculation, but to me that sounds like there's more to the story, this sounds like the sort of cowboy decision a team makes when they've either already broken all the rules or weren't following them in the first place

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2. rvz+ra[view] [source] 2025-12-05 16:14:47
>>flamin+q3
> Not only did they fail to apply the deployment safety 101 lesson of "when in doubt, roll back" but they also failed to assess the risk related to the same deployment system that caused their 11/18 outage.

Also there seems to be insufficient testing before deployment with very junior level mistakes.

> As soon as the change propagated to our network, code execution in our FL1 proxy reached a bug in our rules module which led to the following LUA exception:

Where was the testing for this one? If ANY exception happened during the rules checking, the deployment should fail and rollback. Instead, they didn't assess that as a likely risk and pressed on with the deployment "fix".

I guess those at Cloudflare are not learning anything from the previous disaster.

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