> We are sorry. We regret that this incident has caused worry for our partners and people. We have begun the process to identify and contact those impacted and are working closely with law enforcement and the relevant regulators. We are fully committed to maintaining your trust.
> Like, how many other deprecated third party systems were identified handling a significant portion of your customer data after this hack?
The problem with that is that you'll never know. Because you'd have to audit each and every service provider and I think only Ebay does that. And they're not exactly a paragon of virtue either.
> Who declined to allocate the necessary budget to keep systems updated?
See: prevention paradox. Until this sinks in it will happen over and over again.
> But mere words like these are absolutely meaningless in today's world. People are right to dismiss them.
Again, yes, but: they are at least attempting to use the right words. Now they need to follow them up with the right actions.
<rolls eyes>
I feel like most of these people will never be senior managers at a tech company because they will "go broke" trying to prevent every last mistake, instead of creating a beautiful product that customers are desperate to buy! My father once said to me as a young person: "Don't insure yourself 'to death' (bankruptcy)." To say: You need to take some risk in life as a person, especially in business. To be clear: I am not advocating that business people be lazy about computer security. Rather, there is a reasonable limit to their efforts.
You wrote:
> Everybody gets hacked, sooner or later.
To begin with, they have a culture of not following "industry standards".
(For the reason that the industry never had this scale yet)