Go is a reasonably performant language that makes it pretty straightforward to write reliable, highly concurrent services that don't rely on heavy multithreading - all thanks to the goroutine model.
There really was no other reasonably popular, static, compiled language around when Google came out.
And there still barely is - the only real competitor that sits in a similar space is Java with the new virtual threads.
Languages with async/await promise something similar, but in practice are burdened with a lot of complexity (avoiding blocking in async tasks, function colouring, ...)
I'm not counting Erlang here, because it is a very different type of language...
So I'd say Go is popular despite the myriad of shortcomings, thanks to goroutines and the Google project street cred.