I feel so much better! /sarcasm
How tone deaf can they be?
Whenever there are serious privacy concerns about how this sort of technology, you have a statement like attached. It doesn't address what people are worried about. They never directly address it.
So it is a thing people which in general are okay with mass surveillance might worried about.
And convincing the people you have a chance to convince is much more useful the pointlessly trying to convince the people which anyway won't like what you do no matter what you say.