This is equivalent to something I called the "QWERTY paradox" more than a decade ago:
Back when the Smartphone market exploded, people disliked typing on a touchscreen and repeatedly stated that they want a device with a physical keyboard.
There was plenty of evidence, surveys, market studies, trend predictions, devices for these "Messaging-centric" use-cases were always part of this market-demand roster.
But whenever someone answered the call and built a Smartphone with QWERTY keyboard, the product failed commercially, simply because also to people claiming they want such a phone, at the point of sale they were less attractive than their slimmer, lighter, all-screen counterparts.
Every major vendor went through this cycle of learning that lesson, usually with an iteration like "it needs to be a premium high-spec device" --> (didn't sell) --> "ah, it should be mass-market" --> (also didn't sell).
You can find this journey for every vendor. Samsung, LG, HTC, Motorola, Sony.
The same lessons were already learnt for small-screen devices: There was a "Mini" series of Samsung Galaxy, LG G-series, HTC One, Sony Xperia. It didn't sell, the numbers showed that it didn't attract additional customers, at best it only fragmented the existing customer-base.
Source: I work in that industry for a long time now
I bought Motorola Droid 4 when it came out. I was so desperate to have a new phone with physical QWERTY, that I bought it blindly, even though it wasn't available in Europe, even though I have never seen it, even though I knew it *didn't support mobile networks* in Europe for a few months, to be fixed by an update. I had to use a coworker who was going on vacation to Florida.
When it arrived, the first thing I saw was that the black screen during boot shines bright blueish, horribly bad contrast. Then when image appeared, I've learned that it has two subpixels per image pixel, for efficiency. This made single color areas show the pixels very visibly.
Then I took a photo. The quality reminded me of a Sony Ericsson Walkman phone I had 6 years back, except the colors were much worse. Everything was blueish. It had a physical (touch) "search" button below the screen, but companies like Google didn't seem to understand why it would be useful to search for anything, so most of their apps didn't react to it. Especially Gmail.
But hey, I could touch-type any long message, and I could use SSH client conveniently (it even had a physical CTRL button).
Other than the keyboard (pretty solid too), it was one of the worst phones I ever had. So yeah, based on that model the market decided that "nobody wants keyboard phones", and the Droid 5 never came out.
Because it's easy to blame the most standing out feature.