The utility tech who turned my tiny gas leak into a larger gas leak and left.
The buildings around me that take the better part of a decade to build (really? A parking garage takes six years?)
Cops who have decided it's their job to do as little as possible.
Where I live, it seems like half the streets don't have street signs (this isn't a backwater where you'd expect this, it's Boston).
I made acquaintance to a city worker who, to her non-professional friends, is very proud that she takes home a salary for about two hours of work per day following up with contractors, then heading to the gym and making social plans.
There's a culture of indifference, an embrace of mediocrity. I don't think it's new, but I do think perhaps AI has given the lazy and prideless an even lower energy route to... I'm not sure. What is the goal?
Beyond a small minimum requirement, turning the crank more only leads to the expectation that you will continue to turn that crank that much. Rewards for going beyond -- money, security, autonomy -- are rarely present and almost never in proportion to how much you turn the crank. Plus, one day the company will decide it no longer needs you to turn the crank anymore, and without so much as a "thank you" you're on your own.
People only have a finite amount of 'caring' to give out. Why invest a lot into something when you feel you won't see any difference for your effort?