The utility tech who turned my tiny gas leak into a larger gas leak and left.
The buildings around me that take the better part of a decade to build (really? A parking garage takes six years?)
Cops who have decided it's their job to do as little as possible.
Where I live, it seems like half the streets don't have street signs (this isn't a backwater where you'd expect this, it's Boston).
I made acquaintance to a city worker who, to her non-professional friends, is very proud that she takes home a salary for about two hours of work per day following up with contractors, then heading to the gym and making social plans.
There's a culture of indifference, an embrace of mediocrity. I don't think it's new, but I do think perhaps AI has given the lazy and prideless an even lower energy route to... I'm not sure. What is the goal?
In this environment, caring becomes not just "not worth it" but can be actually detrimental, as it opens you up to a lot of pain. To pick a random banal example, if you care what you eat, you'll be disappointed when the local tasty restaurant is replace by a McDonald's, but if you don't, you won't.
I have to add that the author's exhortation at the end still strikes me as a bit tone-deaf. There are plenty of people who want to care, and even still do care, about things. We don't need to tell people to care. What we need to do is take a sledgehammer to everything and everyone that makes not-caring the easier choice.