Note that I have absolutely no knowledge or reason to believe this other than general distrust of companies.
Yeah, who puts an AI in charge of support emails with no human checks and no mention that it's an AI generated reply in the response email?
The bot is now called "UltralyticsAssistant" and discloses that it's automated, which is welcome. The bad advice is all still there though.
(I don't know if they're really _famous_ for this, but among friends and colleagues I have talked to multiple people who independently found and were frustrated by the useless github issues.)