zlacker

>>scared+(OP)
Tinfoil hat me says that it was a policy change that they are blaming on an "AI Support Agent" and hoping nobody pokes too much behind the curtain.

Note that I have absolutely no knowledge or reason to believe this other than general distrust of companies.

>>birdma+LX3
> Tinfoil hat me says that it was a policy change that they are blaming on an "AI Support Agent" and hoping nobody pokes too much behind the curtain.

Yeah, who puts an AI in charge of support emails with no human checks and no mention that it's an AI generated reply in the response email?

>>rustc+dZ3
It does say it's AI generated. This is the signature line:

    Sam
    Cursor AI Support Assistant
    cursor.com • hi@cursor.com • forum.cursor.com

>>furyof+ws4
Clearer would have been: "AI controlled support assistant of Cursor".

>>zelphi+Ey4
True. And maybe they added that to the signature later anyway. But OP in the reddit thread did seem aware it was an AI agent.