A cycling site with 275k MAU would be in the very lowest category where compliance is things like 'having a content moderation function to review and assess suspected illegal content'. So having a report button.
Im surprised they don’t already have some form of report/flag button.
Then you will see that a forum that allows user generated content, and isn't proactively moderated (approval prior to publishing, which would never work for even a small moderately busy forum of 50 people chatting)... will fall under "All Services" and "Multi-Risk Services".
This means I would be required to do all the following:
1. Individual accountable for illegal content safety duties and reporting and complaints duties
2. Written statements of responsibilities
3. Internal monitoring and assurance
4. Tracking evidence of new and increasing illegal harm
5. Code of conduct regarding protection of users from illegal harm
6. Compliance training
7. Having a content moderation function to review and assess suspected illegal content
8. Having a content moderation function that allows for the swift take down of illegal content
9. Setting internal content policies
10. Provision of materials to volunteers
11. (Probably this because of file attachments) Using hash matching to detect and remove CSAM
12. (Probably this, but could implement Google Safe Browser) Detecting and removing content matching listed CSAM URLs
...
the list goes on.
It is technical work, extra time, the inability to not constantly be on-call when I'm on vacation, the need for extra volunteers, training materials for volunteers, appeals processes for moderation (in addition to the flak one already receives for moderating), somehow removing accounts of proscribed organisations (who has this list, and how would I know if an account is affiliated?), etc, etc.
Bear in mind I am a sole volunteer, and that I have a challenging and very enjoyable day job that is actually my primary focus.
Running the forums is an extra-curricular volunteer thing, it's a thing that I do for the good it does... I don't do it for the "fun" of learning how to become a compliance officer, and to spend my evenings implementing what I know will be technically flawed efforts to scan for CSAM, and then involve time correcting those mistakes.
I really do not think I am throwing the baby out with the bathwater, but I did stay awake last night dwelling on that very question, as the decision wasn't easily taken and I'm not at ease with it, it was a hard choice, but I believe it's the right one for what I can give to it... I've given over 28 years, there's a time to say that it's enough, the chilling effect of this legislation has changed the nature of what I was working on, and I don't accept these new conditions.
The vast majority of the risk can be realised by a single disgruntled user on a VPN from who knows where posting a lot of abuse material when I happen to not be paying attention (travelling for work and focusing on IRL things)... and then the consequences and liability comes. This isn't risk I'm in control of, that can be easily mitigated, the effort required is high, and everyone here knows you cannot solve social issues with technical solutions.
LFGSS is more culturally relevant than the BBC!
Of course governments and regulations will fail realize what they have till it's gone.
- Pave paradise, put up a parking lot.