> Your goal here is to make the best YOUTUBE videos possible. That’s the number one goal of this production company. It’s not to make the best produced videos. Not to make the funniest videos. Not to make the best looking videos. Not the highest quality videos.. It’s to make the best YOUTUBE videos possible.
Replace "youtube videos" with whatever the company is trying to achieve. I see it all the time in large organizations, where different teams forget what the goal of the company is and instead get hyperfocused on their teams KPI's to the detriment of the company as a whole.
Lawyers finding problems and trying to stop things from happening instead of finding solutions. Security blocking things and not suggesting alternatives. IT blocking this or that instead of trying solve problems, etc.
This is the intractable and unavoidable problem with the use of KPIs as a management tool: Goodhart's Law -- any metric used as a target ceases to be a good measure. https://en.wikipedia.org/wiki/Goodhart%27s_law
You are -- literally -- telling the team, "go make this KPI number go up. Your entire job performance will be evaluated on that basis." It is unsurprising that the team therefore focuses on making that number go up.
If you want teams to consider the goals of the company, or anything at all besides their KPIs, don't use KPIs.