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1. kosola+(OP)[view] [source] 2024-02-02 19:39:34
Why don’t you make the system transparent? This will save you a lot of effort answering questions.
2. dang+zg[view] [source] 2024-02-02 20:51:26
>>kosola+(OP)
"Transparent" means different things to people, but if you mean a full moderation log: I think most likely it would produce more questions and effort, for no clear gain. I've written about this over the years: https://hn.algolia.com/?dateRange=all&page=0&prefix=false&qu...

Here's how I look at it: if trust is present, then we don't need to publish a full log, as long as we answer questions when people ask them. That degree of transparency has been available here for many years. If, on the other hand, trust isn't present, a moderation log won't create it. It will just generate more data for distrust to work with—and distrust always finds something.

Thus our focus is on building trust with the community and maintaining it. That happens through lots of individual and group interactions, answering questions whenever we get them, in the threads or by email. That's what I spend most of my time doing.

We're never going to take the community's trust for granted because it's what gives HN the only real value it has, and it would be all too easy to lose. But I would tentatively say that this approach has proven to work well for most of the community. If people learn they can always get a question answered, that's a powerful trust-building factor.

Equally clear is that it does not work for everybody; but that's always going to be the case no matter what we do. I don't mean that we dismiss such users' concerns—quite the contrary, I make extra efforts to answer them. I'm just not under any illusion that we can satisfy everybody. It's satisfying enough if a few people can occasionally be won over in this way—which does happen sometimes!

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3. throwa+4c1[view] [source] 2024-02-03 05:26:22
>>dang+zg
Envision an airline withholding safety records, a car manufacturer keeping crash test results private, a restaurant refusing to provide health inspection logs, or a government refusing to disclose details of its budget allocation — all claiming that transparency would only complicate matters and provide "more data for distrust". In each case, the flawed nature of your core argument becomes obviously evident.

I fully expect your mindset and behavior to never change (unless forced), but just wanted to point out that your argument against transparency is a cop-out and that you're on the wrong side of history here.

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4. ranger+9j1[view] [source] 2024-02-03 07:16:24
>>throwa+4c1
I think the fundamental difference is that an airline or government is working according to objective rules and regulations, while HN is not. HN is trying to build a community, and I think that communities need subjective rules rather than objective
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