Being an idealist is fine, but being a dick is not. This article took on some personal schadenfreude after I read this line.
We would all like to have a model where users don't get charged money, and yet are not the product. But I haven't seen a model that works to date. In some cases, I don't mind my personal date getting sold; in other cases I pay money because the service is valuable. But I certainly make backups since I don't assume that even when I pay $$$, that the company might not go poof in the night....
I agree. He was responding to perfectly justified -- and accurate -- criticism by saying how sad it is to be a person with such views of the world.