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[return to "Brother have gotten to where they are now by not innovating"]
1. aljgz+u4[view] [source] 2023-11-27 08:23:53
>>anothe+(OP)
The growth mindset is incredible for expanding when your product is in its early ages. But there should be a "sustain" mindset at some point. First you push to grow the market, or your market share. When returns on your efforts become diminishing, you push to improve how much you earn of each customer/each sale. At some point there should be a mindset that our company is worth X dollars, and we should sustain that.

What happens instead is companies keep rewarding executives by increases in revenue, they keep rewarding product managers similarly, and product managers selectively choose metrics that optimize immediate revenue, at the expense of brand loyalty. This is happening to almost every tech company, and the exceptions are rare gems.

In android, if I click on a link in facebook messenger that takes me to facebook, the back button takes me "back" to facebook's home screen instead of to the messenger app. Tapping back button again does nothing. I have to switch back to messenger manually. That's 5-6 taps/swipes instead of 1, because a product manager's bonus in FB depends on how well they beg for more engagement. As a result, I rarely use any of these products. I used to spend some time in Instagram/FB. I close LinkedIn immediately after an important interaction for similar reasons.

I made a mistake of buying another Samsung product after years. Never again. I made a mistake of buying another HP product, never again. I might still consider Dell only because of how well they supported me with their monitor flicker.

None of these products have a defect that's caused by poor design, programming, or manufacturing. They all suffer from growth-obsessed mindset.

Brother is what it is, not because of lack of innovation, but because of deliberate evasion of short-sighted greed.

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2. jackne+OK[view] [source] 2023-11-27 13:48:35
>>aljgz+u4
I think your phrasing is wrong, 'growth mindset' is the idea that you can improve yourself with effort, education, etc, instead of just 'I'm inherently bad at maths' or whatever.

What you are referring to is simply Capitalism.

Capitalism is where 'capital', aka money, ultimately, owns the 'means of production'. And it also innovates, and creates the means of production, by deploying money to uncertain ventures; building a new factory or whatever.

The problem is that deployed capital needs to earn a return, else why bother. In other words, everything needs to grow. The system just doesn't work without growth.

'Growth' can be, people doing more things, or, more people doing things, or, making more money from the things people do (though I'm not sure that's actual growth). We've come a long way in the last century with the first two, and now the focus seems to be on that third option.

IMHO the current system is past, or at least fast approaching, it's expiry date, and we really should have researched, and have at least a vague idea of a plausible future replacement, by now, otherwise we might be doomed to recycle the 20th C.

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