To be frank, they need to really spell out what "benefitting mankind" is. How is it measured? Or is it measured? Or is it just "the board says this isn't doing that so it's not doing that"?
It's honestly a silly slogan.
- Not limiting access to a universally profitable technology by making it only accessible to highest bidder (e.g. hire our virtual assistants for 30k a year).
- Making models with a mind to all threats (existential, job replacement, scam uses)
- Potentially open-sourcing models that are deemed safe
So far I genuinely believe they are doing the first two and leaving billions on the table they could get by jacking their price 10x or more.
Right now, OpenAI mostly has a big cost advantage; fully exploiting that requires lower pricing and high volume.
While google did do a good job milking knowledge and improving from its queries and interaction data, openai surely knows how to get information from high quality textual data even better.
Openai made an interface where you can just speak your natural language, it didn't make you learn it's own pool of keyword jargon bastardized quasi command language. It's way more natural.