My pixel 5 just stopped turning on one day about 2 years in, and my pixel 7 pro had the volume and power buttons fall out about 3 weeks in (not due to a drop, after googling it's apparently a very widely seen issue).
The service with iFixit was unhelpful, they told me "We keep seeing this and Google says this is wear and tear. We can't submit it for a warranty repair, and if we try we end up eating the cost". After finally complaining on twitter I was contacted by some support person who said to give iFixit this email and they would fix it. They still refused, and after a few more rounds of interactions like that I eventually bought some replacement buttons on Amazon, popped them in, and put a case that covers them on it. I'm fully expecting this to randomly die some time before 2 years is up.
Combine that with Google's extremely strong tendency to abandon everything, promises like these seem well, worthless.
Meanwhile my daughter is using my wife's old iPhone from 8 years ago. My Samsung note 3 and my s8 still boot up and work just fine (though I cracked the screen on one about 5 years ago). It's just so obvious that these phones are very low priority to Google, while other companies base their business around their phones.
Subjective, I am at my third Pixel phone in six years and I never had an issue.
Don't you think that three phones in six years is the issue?
I'm still on 2019 Galaxy S10, i.e. fourth year, single phone. The hardware is still in great condition, no malfunction of anything.
One (P3) ended with me having it in the back pocket of my jeans and literally jumping in the backseat... yeah, not smart.
Another (P4a), I tried to open to swap a new battery in and it did not end well. I'd still happily be with the 4a if it was not for my dumb self. It's perfectly working and I use it to listen to some music while biking or at the gym. I just did not reattach the speaker cable.
Having said that, I'm still using my 4-year-old Pixel 4, and it's in great shape. I'll probably get a new phone this year since it's no longer receiving security updates. Which is stupid, because I'm otherwise perfectly happy with the phone. And hate that they get physically larger every year.
But the lack of security updates makes the XL and the 3XL, though still functioning as expected, not acceptable. This thing has far too much access to my life to actively use it on the Internet every day.
I'm getting the Pixel 8 not because the 6 Pro has any problems (personally I've had none), but rather because I have a bit more disposable income to spend on my tech enthusiasm and I'm excited about a phone with a 7 year software support window (with incidental coverage to support 5 years of accidental damage). If all goes well, I hope to take advantage of more than 3 years of that, assuming some insane new development doesn't happen in the interim.