zlacker

[return to "Pixel 8 Pro"]
1. andrew+n1[view] [source] 2023-10-04 15:25:28
>>alphab+(OP)
I'm really glad to see both the partnership with iFixit and the 7 years of support. Because everything else seems mostly meh to me, and while I'm upgrading this year from a Pixel 6 Pro, the continued diminished returns make it seem likely that 2-3 years from now I won't have as much reason to.
◧◩
2. Alacar+y8[view] [source] 2023-10-04 15:52:17
>>andrew+n1
My experience with my own pixel 7 pro and a pixel 5 has been that these devices are an order of magnitude lower in build quality than Samsung or iPhones. I really, really wanted to be happy with them but they've been a never ending source of frustration.

My pixel 5 just stopped turning on one day about 2 years in, and my pixel 7 pro had the volume and power buttons fall out about 3 weeks in (not due to a drop, after googling it's apparently a very widely seen issue).

The service with iFixit was unhelpful, they told me "We keep seeing this and Google says this is wear and tear. We can't submit it for a warranty repair, and if we try we end up eating the cost". After finally complaining on twitter I was contacted by some support person who said to give iFixit this email and they would fix it. They still refused, and after a few more rounds of interactions like that I eventually bought some replacement buttons on Amazon, popped them in, and put a case that covers them on it. I'm fully expecting this to randomly die some time before 2 years is up.

Combine that with Google's extremely strong tendency to abandon everything, promises like these seem well, worthless.

Meanwhile my daughter is using my wife's old iPhone from 8 years ago. My Samsung note 3 and my s8 still boot up and work just fine (though I cracked the screen on one about 5 years ago). It's just so obvious that these phones are very low priority to Google, while other companies base their business around their phones.

◧◩◪
3. andrew+n21[view] [source] 2023-10-04 19:35:23
>>Alacar+y8
I had one Pixel 2 that lasted five years. I had another that lasted only six months before the screen just stopped working at all. We'll see how long my current Pixel 5a lasts.
◧◩◪◨
4. duffyj+M61[view] [source] 2023-10-04 19:53:36
>>andrew+n21
My wife's 5a was bit by a common "screen" completely dies for no reason bug. It's more like the phone is stone dead, but that's how Google describes it. Even though she was well past the 1 year warranty they replaced it free under a special warranty program due to how common it is.

And by replaced it, I mean they sent a different phone that had lots of wear and she lost all her non-cloud data.

◧◩◪◨⬒
5. sct202+Df1[view] [source] 2023-10-04 20:29:14
>>duffyj+M61
The 5A's have some kind of mass motherboard defect and the warranty was quietly increased to 2 years. I know 2 people who recently went thru a bunch of hurdles (must go to Asurion/ubreakifix to get special request submitted) and got replacement phones sent outside of the extended warranty, because both the phones failed days after the 2 year mark.
[go to top]