zlacker

>>skille+(OP)
It's always promises about the future, and never suddenly adding support for old products.

Do people have any faith in the these sorts of notices, when nothing ever produced by the company has yet been supported that long?

>>nilamo+D9
This!

Why just announce it for new devices, why not announce existing devices will also get updates

Says someone with a perfectly good Pixel 4a that isn’t guaranteed updated after it’s three years old (which happened in Aug ‘23)

>>youngt+bp
It would be nice if they did that, but if you pay for 3 years of support, then you should only expect 3 years of support. Google is clear about this and haven't failed so far:

https://support.google.com/nexus/answer/4457705

>>celsoa+Bs
"Clear" is pretty generous, I only discovered that support page one month ago when I saw someone mention that the Pixel 5 will end support this month. It is obviously not ever mentioned during the purchase process, and it's not proactively communicated to customers.

I bought a Pixel 5 less than 2.5 years ago, I didn't even consider the possibility that it could be EOL so early so I never sought out that page. I've never had another phone or laptop last such a short time.

>>burkam+WA
Although I do think google will probably follow through with their support claim, at least in some technical way. I also believe you're completely correct about this point. It's a small sample, but I've told around 8 people over the years about the support life of various nexus and pixel phones specifically (in casual conversations with job interviewers, coworkers, and strangers about our phones). Zero people have already known about it. The most common reaction is that I am just mistaken, they would never do that.

>>usea+nR
It's very frustrating. The phone works perfectly well and probably will for years, and it would be incredibly wasteful to buy a new one now, but at some point it will be irresponsible to keep using a phone that hasn't gotten security updates in years. I would never have bought it if they advertised a 2.5 year lifetime (and obviously they knew that).