Other examples are: Wahoo, who locked the control of their products behind an account and login requirement for devices which had been working perfectly fine for years prior.
Roche, who killed their blood glucose app at the start of 2023 and forced all their users to move to a third party app, developed by one of their subsidiaries, which requires you to accept a data exfiltration clause, if they wish to continue the automagic on-device logging.
Back then, we thought legal questions about discrimination silly - if the baker won't bake cakes for lesbians, who cares, there are dozens of bakers in town who are not silly, why fight with the one who is, especially since the only recourse you will get is a birthday cake.
But now with the app monopolies it's different. If Lyft bans you over a justified chargeback and Uber bans you over another justified chargeback you are going to have a problem.
Amazon did lock the guys account for the report from their driver. That did lock him out of his other IoT devices.
There are other doorbell choices, like Eufy by Anker. The one this man used.
An example that comes to mind is how if you get banned from Steam, you typically still retain the ability to access your past purchases, you just lose multiplayer, purchasing new content etc.
Similarly, companies should not be able to unilaterally discard the responsibilities they take on when they sell people things that require continuous service to operate.
This should be especially relevant in cases like with Philips Hue, now that they've chosen to bear the burden of even previous Hue owners' smart homes, they should not be able to willy nilly shed that in a way that renders the system non-functional. Any bans they make should just leave the hardware usable in the way that it already was.