zlacker

>>linker+(OP)
About 10 days ago I was climbing upstairs late headed to bed. I stared at the Hue app on my phone confused. Was Hue really asking me to agree to a new terms of service (ToS) before it would allow me to turn off lights in my own home? Lights that I had purchased outright without Phillips financing more than 8 years ago? Indeed it was. What value as a customer do I get from these hilariously timed, intrusive ToS updates? Better question: what value does the company issuing them gain by alienating existing customers?

>>waffle+Jl2
It’s not about the value you get, it’s about the value they get. How is this even legal is beyond me.

>>gumbal+tn2
They are losing my value, as I will definitely be more open to competitors and less open to expanding my commitment to their products. A light switch should be dependable and simply work, there should never be a dialogue unless I request one. Imagine toilets with a ToS.