I built a digital form filler for a poorly-designed that every Berliner must deal with. I explain what I did to make it clearer and easier to fill.
In German state and traditional company culture, digitization is seen as a threat, not an asset. I remember a few years agon when my gf at the time was working at a big German industrial automation company and she was struggling a lot with some horribile ineficient work process involving copy and pasting shit to and from Excel and some VB scripts. So being still locked down to a degree and bored out of my mind, I replaced all her Excel madness with some python scripts that streamlined everything. She took that at work and proudly showed it to her boss hoping for some recognition and he said "if you wanna keep your job, don't bring stuff like this at work, we don't need it, there's nothing wrong with the way we currently do things", and then it hit me that current German software innovation culture is completely FUBAR.
They'd love to "digitise" but their problem is that there is ZERO Software culture in Germany. Likely they'd have some shitty accounting or consulting firm with their 24 yr old associate who can do some Java code something for 10 Billion EUR. It'll take 10 years and obviously won't scale or work properly.
That's why it still hasn't happened. There is no one who can write a requirements doc with much useful content in it besides "make it digital" either.
When they wanted a mobile app to warn of Covid risks nearby they found no one who could write mobile apps besides SAP (not a mobile nor end-user company) and Deutsche Telekom (a Telco, used to be state-owned back in the day). That'll tell you how this will go.
https://news.sap.com/2020/06/corona-warn-app-deutsche-teleko...
Not sure if this is true but it sounds like it absolutely could be.