Moderating something like HN is a very hard job. Gratitude .
EDIT: unfortunately I cannot defend my point in the comments, as I am now rate limited :)
EDIT 2: /u/Dylan16807 yes I'm seeing that. When I try and post it says "you are posting too quickly, please slow down"
Hacker News is an advertisement for Y Combinator.
Let's not pretend that this is a charity.
It's also worth noting that the operators of such "free" services don't publicly take the haughty attitude of "if you don't like the service, you can have a refund of $0". You'll never hear that rhetoric from dang. They want people to use their services. Only unaffiliated outside defenders use that rhetoric.
Who are you referring to? I'm not the one who requested a response from the moderators.