Two things occur to me about this story, exposed in this quote, that I often think when seeing stories of this nature:
1. Many businesses that rely on computers don't have a disaster recovery plan, and thus, can't spin up again for a while, sometimes at all.
2. Good security (i.e. enough to frustrate aggressive criminal gangs, like the police) is often not in place, for a number of understandable reasons, but they also tend to include less understandable ones (as in (1)).
People like our good selves, the readers of HN, might think about how we can offer our services a bit more widely to help some of the smaller fish out there stand up to bullying and attacks.