zlacker

>>chrono+(OP)
Zoom's lawyers are trying to pull a fast one with these revised Terms. The new sentence on user consent being required to train AIs applies only to "Customer Content," not "Service Generated Data."

In sec. 10.4, Zoom says "... Zoom will not use audio, video or chat Customer Content to train our artificial intelligence models without your consent."

Customer Content is defined in 10.1 and is broadly worded. But the first sentence of sec. 10.2 clearly states that "Customer Content" does NOT include "Service Generated Data."

Therein lies the rub. "Service Generated Data" = "any telemetry data, product usage data, diagnostic data, and similar content or data that Zoom collects or generates in connection with your or your End Users’ use of the Services ...." (sec. 10.2).

Zoom is allowed to use Service Generated Data for any purpose (sec. 10.2) because it is not "Customer Content."

This "clarification" does nothing meaningful to assuage the serious data privacy concerns posed by Zoom's use of captured user video content.

>>sean_h+y91
Drawing from my experience in the eDiscovery field, I want to emphasize that there's no necessity for video or audio content. Rather, a tool can be developed to convert all audio into a text layer. This text layer can be extracted from the local files sourced from platforms like Zoom. Subsequently, AI/ML can be employed to process and analyze this data, providing valuable insights that compromises companies' intellectual property and sensitive information.