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[return to "How Zoom’s terms of service and practices apply to AI features"]
1. autoex+N11[view] [source] 2023-08-07 21:24:20
>>chrono+(OP)
Zoom was proved as being dishonest and untrustworthy years ago (https://citizenlab.ca/2020/04/move-fast-roll-your-own-crypto...) but companies never cared about the privacy of the people they forced to use the software and all the security problems and leaks that followed still didn't discourage people from using it. I doubt their mining of personal data for AI will stop people from using it either.

Although there are a ton of alternatives out there they are all "too hard" or something, so since Zoom mostly works OK most of the time and is dead simple to use it will continue to win out over everything else.

My position on Zoom hasn't changed since 2020: Anyone using Zoom will continue to get exactly what they deserve.

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2. chefan+sf1[view] [source] 2023-08-07 22:48:17
>>autoex+N11
> they are all "too hard" or something

Users vote with their feet based on cost and UX. While intertia is certainly a thing, there's a reason Zoom got a foothold while others didn't. The ability to send out links and having people join the meeting without creating accounts or manually installing clients first is huge in most real-world scenarios. Could you do that with... Teams? Skype? Hangouts if they weren't gmail users? Do those people know anyone with the knowledge and gumption to host something?

From the beginning of my involvement in FOSS like 25 years ago, developers have griped about non-technical users being intimidated, or even just really annoyed by UX resistance that we consider trivial. That's the primary reasons open source alternatives are alternatives rather than the standard in user-facing software.

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3. bspamm+4N2[view] [source] 2023-08-08 12:26:12
>>chefan+sf1
You can do that in Google Meet. I just checked in an incognito window, the only thing I needed to enter to join a meeting was a name.

I never really understood why people like Zoom's UX, I find it unintuitive and awkward.

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4. chefan+Bu3[view] [source] 2023-08-08 15:37:00
>>bspamm+4N2
Smart update. At the beginning of the pandemic-- the most critical time for Zoom's ramp-up-- Google Meet was only available to Google Workspace users. Their userbase is currently about half of Zoom's, which is a pretty impressive ramp-up. Looks like users have voted with their feet to put it in that position, but that's where intertia does actually make a difference. People aren't constantly evaluating all of their options to see which one works best in case they should switch; they use whatever solution works best when they're evaluating solutions and then stick with that until there's a problem or someone informs them of something better with minimal switching cost.
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