(I care more about spyware, privacy, and user sovereignty than AI training.)
That's flipped for me: I've had good experiences with zoom on occasion.
The only time we use Zoom is with US customers, so a handful of times per year I'd estimate. Before covid, I only ever heard of Zoom in the context of laughably bad vulnerabilities; then during covid, suddenly it was a new verb used online to mean video calls. In a world where there are many established players (until 2019-12-31, I had already used: skype/lync, jitsi, discord, signal, whatsapp, wire, telegram, hangouts, webex, jami/ring, and gotomeeting) are already established players, why in the world would anyone ever choose to go with specifically the company that we all laughed at? I don't get it, and it seems most of our customers (mostly european) either
Google seems more trustworthy than Zoom by a considerable margin, even though I don't treat them as wholly aligned with me, and centralization is a vulnerability.