zlacker

>>isodev+(OP)
Tangentially related, but a number of telehealth operations with hospitals/therapists/etc... use Zoom -- I suspect because their clients can connect without an app or an account over a browser.

When you join a Zoom session over the browser, you don't sign a TOS. And I assume that actual licensed medical establishments are under their own TOS provisions that are compatible with HIPPA requirements. Training on voice-to-text transcription, etc... would be a pretty huge privacy violation particularly in the scope of services like therapy. Both because there are demonstrable attacks on AIs to get training data out of them, and because presumably that data would then be accessible to employees/contractors who were validating that it was fit for training.

Out of curiosity, has anyone using telehealth checked with their doctor/therapist to see what Zoom's privacy policies are for them?

>>danShu+1u1
Related to this, anyone know if Zoom has a separate offering for education (universities, schools, etc)? I teach at a university, and not only do we use Zoom for lectures etc, but also for office hours, meetings, etc, where potentially sensitive student information may be discussed. I'm probably not searching for the right thing; all I found was this: https://explore.zoom.us/docs/doc/FERPA%20Guide.pdf

(FERPA is to higher ed in the US what HIPAA is to healthcare.)