Even more so when that person later loudly proclaims that they never made such a request, even when provided with written proof.
I can of course not say whether the people currently working at Twitter did warn that the recent measures could have such major side effects, but I would not be surprised in the slightest, considering their leadership's mode of operation.
Even as someone who very much detests what Twitter has become over the last few months and in fact did not like Twitter before the acquisition, partly due to short format making nuance impossible, but mostly for the effect Tweets easy embeddability had on reporting (3 Tweets from random people should not serve as the main basis for an article in my opinion), I must say, I feel very sorry for the people forced to work at that company under that management.
I worked in the games industry for a while, and came to understand how they could spend so much money and so much time, and yet release a game where even basic functionality was broken. It's exactly this sort of extreme schedule pressure that, ironically, makes a huge morass where changing one thing breaks 10 other things, so progress grinds to a halt.
But this is Scaling-101 stuff. It's not some super complex or unique system going wrong. At least according to the article, it's a classic case of bad retry logic leading to a death spiral.