They've achieved marvellous things, OpenAI, but the pivot and long-standing refusal to deal with it honestly leaves an unpleasant taste, and doesn't bode well for the future, especially considering the enormous ethical implications of advantage in the field they are leading.
The thing is, it's probably a good thing. The "Open" part of OpenAI was always an almost suicidal bad mistake. The point of starting the company was to try and reduce p(doom) of creating an AGI and it's almost certain that the more people have access to powerful and potentially dangerous tech that p(doom) increases. I think OpenAI is one of the most dangerous organizations on the planet and being more closed reduces that danger slightly.
Basically immediately after release both models were "jailbroken" in ways that allowed them to do undesirable things that OpenAI never intended whether that's giving recipes for how to cook Meth or going on unhinged rants and threatening to kill the humans they are chatting with. In the AI Safety circles you would call these models "unaligned", they are not aligned to human values and do things we don't want them to. HERE is THE problem, as impressive as these models may be I don't think anyone thinks they are really at human levels of intelligence or capability, maybe barely at like mouse level intelligence or something like that. Even at that LOW level of intelligence these models are unpredictably uncontrollable. So we haven't even figured out how to make these "simple" models behave in ways we care about. So now lets project forward to GPT-10 which may be at human level or higher and think about the things it may be able to do, we already know we can't control far simpler models so it goes without saying that this model will likely be even more uncontrollable and since it is much more powerful it is much more dangerous. Another problem is that we don't know how long before we get to a GPT-N that is actually dangerous so we don't know how long we have to make it safe. Most serious people in the field think making Human level AI is a very hard problem but that making a Human level AI that is Safe is another step up in difficulty.