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[return to "Small SaaS banned by Cloudflare after 4 years of being paying customer"]
1. ignora+Ab[view] [source] 2023-02-03 11:40:16
>>tardis+(OP)
> ...anyways I get it, perhaps I pay too little and should be on enterprise plan already

If you're on Workers Unbound, you're probably paying closer to ~$800/mo for 4b requests; or if you're on Workers Bundled, then ~2000/mo. What were you quoted for the Enterprise plan? I thought those start at $1500/mo?

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2. yamtad+9u1[view] [source] 2023-02-03 17:49:20
>>ignora+Ab
> I thought those start at $1500/mo?

I wasn't able to get them to size something down under high-$4,000/m, when I looked at this a couple years ago. They acted like I was being annoying just for thinking there might exist any option between $200 and $5,000.

We ended up somewhere else that was much cheaper for the actual service we needed. Every other company in this space I talked to was happy to come up with a plan that fit our needs and didn't include stuff we didn't need, plus their (negotiated, not public) outbound transfer rates were in every case cheaper than what CloudFlare's sales team offered us. They'd even offer high-touch onboarding help in that sub-$5k/m range (I didn't ask, they just offered)

I think our spending's actually over $5k/m many months, now, but it'd be even higher at CF since the best rate on transfer they offered us wasn't great. I gather the actual customer demo they want is big, complex enterprises that need tunnels between multiple physical networks, oddball proxying set-ups, and stuff like that. That's not us, so they weren't a good fit—but what's weird is their self-serve plans look like they're trying to court use cases closer to ours, while they have no decent options for smoothly sizing up past that.

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3. ignora+87q[view] [source] 2023-02-10 13:54:38
>>yamtad+9u1
Thanks. Appreciate your response.

Crazy to think that Cloudflare who are super aggressive napping up upstarts looking for cheaper alternatives to the Big 3 (Azure, GCP, AWS), are this incompetent in closing out Enterprise deals. I thought they were as adept at Sales as they are at Engineering.

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