Touchscreens are the worst interface option. The feedback of feeling a button, or anything made for the job, is better than typing without specific feedback onto a screen. It won out because of you don’t have a set interface it’s bettor.
Now for search, chat gpt will likely always be less reliable than a list of results you can vet yourself for content and source.
That said… I don’t think people care about truth that much these days so one response that feels correct is could be good enough for most. Terrifying times we live in folks.
Hottest take I've seen on here for a while. In a very specific, very limited set of mobile usecases, buttons may offer a more pleasant experience than a touchscreen. I only say that because there's usually exceptions to any statement, but I can't actually think of one.
Touchscreens didn't win because of some lazy sheep-like consumerism, they won because the product is superior. If Chat-GPT style models defeat traditional search engines it will be because the product is better, not because people are content with a response that "seems correct."
One is not superior to the other over all, but each is better at certain things. The difference is that more people will pay money to maximize their user experience scrolling through feeds and watching videos, compared to typing emails.