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[return to "Small SaaS banned by Cloudflare after 4 years of being paying customer"]
1. cultof+47[view] [source] 2023-02-03 10:59:50
>>tardis+(OP)
Literally just sent an email to my devops guys to move off cloudflare asap. This cavalier lack of respect is a diservice and insult to all the people who rely on my product for their livelihood.
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2. kkielh+Oc[view] [source] 2023-02-03 11:55:07
>>cultof+47
You’re changing your arch because you saw a one-sided completely unverified post on HN?

At this point @jgrahamc has the worst of it - people show up here time after time hoping they can make enough of a stink to get him involved.

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3. jgraha+Ve[view] [source] 2023-02-03 12:18:19
>>kkielh+Oc
When they could just email me (jgc@cloudflare.com)
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4. mustac+5l1[view] [source] 2023-02-03 17:22:33
>>jgraha+Ve
There's a number of users in this thread who describe being "ghosted" by your sales team, including for tens of thousands of dollars per year subscriptions. It seems like the email responsiveness you're personally offering does not match with what some people experience from Cloudflare in general, so I'm not surprised people wouldn't think to email you and expect a response.
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