zlacker

>>tardis+(OP)
I've asked internally to understand this.

>>jgraha+k
[flagged]

>>tlonny+X7
I replied when this has no upvotes and was nowhere near the front page.

>>jgraha+h8
That response misses the point by a wide margin.

>>Veen+G8
Not a big surprise given they think HN threads are an acceptable form of customer support for paying customers.

>>Ethery+Za
[deleted]

>>jgraha+bb
Friendly advice, stop digging and step away from this thread/talk to your PR team. You're not helping yourself or Cloudflare by responding in this way.

>>Veen+lc
You're right. I'm taking all this too personally.

>>jgraha+1d
Wow this is the worst take about customer service I have ever seen by a company. You cause huge issues for business with the touch of a button, and when they require help and don’t think the cause was acceptable behavior, they’re whining? Just wow.

>>undefi+2h
Those are the people in control of like half the internet traffic in the world.

Let that sink in.

>>Traube+Xo
10% globally and 30% of US traffic. Probably. Google has more aggregate users and traffic, and they're also world renowned for not having any customer service short of "blowing up on twitter" or getting lucky here on HN.