>>tardis+(OP)
My experience with the Cloudflare sales team is they were woefully disconnected from any ability to make good on their promises, and that it didn’t matter to them at all. It was a strange narcissism -bit wasn’t that they were deliberately lying, it was as if the notion of truth and lies didn’t matter. That if they kept blabbering assumed that they’d get the sale.
In general you can’t trust salespeople and need to get everything in writing. Cloudflare is a prime example of why.
And I’d add in my case because we were keeping track of their promises, we caught them before the sales process completed. It cost them seven figures a year. But maybe it doesn’t matter - their sales approach still has them worth $20 billion.